Internet of Things Cookie Policy

Please see below our Internet of Things Cookies Policy for all Glen Dimplex Heating and Ventilation (GDHV) brands. 

Open all Close all

1. General

GDC Group trading as Glen Dimplex Heating and Ventilation (“GDHV”) use "cookies" to help us remember certain information about your visits to Dimplex Control including, but not limited to technical information about your visit e.g. traffic data, location data, browser language, your IP address, the previous website from which you reached us and the type of browser you use. Accordingly, our IoT Privacy Statement will apply to how we treat the information we obtain via our cookies.

2. What are cookies?

A cookie is a small data file that is transferred to your device (e.g. your phone or your computer) which collects information, including personal information about you. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of websites. For example, a cookie could allow Dimplex Control to recognise your browser, while another could store your preferences and other information and let you navigate the website effectively. Cookies can also help to ensure that adverts you see online are more relevant to you and your interests.

3. Types of cookies used

We may place our cookies on your device via Dimplex Control. Our IoT Privacy Statement will apply to how we treat the information we collect through cookies. We may also allow our business partners to place cookies on your device.

The following are the main types of cookies used on Dimplex Control:

 

Mobile:

 

Cookie Name Provider Purpose Expiration Time Party Type
B2C_1_DimplexCon trolSignupSignin login.microsoftonline. com Identifies the user and allows authentication to the server for remote control access to devices 90 days HTTP

 

Web: 

 

Cookie Name Provider Purpose Expiration Time Party Type
.AspNet.Cookies portal.gdhv-iot.com Identifies the user and allows authentication to the server When browsing session ends HTTP
ASP.NET_SessionId portal.gdhv-iot.com Preserves the visitor's session state across page requests When browsing session ends HTTP
__RequestVerificati onToken portal.gdhv-iot.com Helps prevent Cross-site Request Forgery (CSRF) attacks. When browsing session ends HTTP
ai_session portal.gdhv-iot.com An anonymous session identifier cookie. Used for collecting statistical usage and telemetry information for pages visited. 30 mins HTTP
ai_user portal.gdhv-iot.com A unique user identifier cookie. Used for counting the number of users accessing the web application over time. 1 year HTTP

 

4. Managing and disabling cookies

You can choose whether to accept cookies or not. Your browser may allow you to set how it handles cookies. You can manage cookies by activating the setting on your browser that allows you to accept, refuse or delete cookies. If you use your browser setting to block all or some cookies (including strictly or technically necessary cookies) all or some parts of Dimplex Control may not work as intended or may not work at all without cookies.

 

Different browsers make different controls available to you. As such, for information and help in order to clear, manage or disable cookies, please click the link which applies to your browser:

5. Changes to our IoT Cookie Policy

We can change this IoT Cookie Policy at any time. If we make material changes to this IoT Cookie Policy, we will either email you or post the changed IoT Cookie Policy on Dimplex Control. It’s important that you review the amended IoT Cookie Policy. If you do not wish to agree to the changed IoT Cookie Policy, then we cannot continue to provide Dimplex Control to you, and your only option is to stop accessing Dimplex Control.

Last updated: 26th November 2018